The grounds are open every day from sunrise to sunset. All cemetery offices are open Monday-Friday from 8:00 am to 4:30 pm; Forest Lawn is open 7 days, 8:00 am to 4:30 pm.
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It is preferred. We do not accept appointments before 9:00 am or after 3:30 pm.
Some owners have had success listing their property on Craigslist, Facebook or even local churches. Once you have a buyer, please contact us for further direction on the transfer of ownership. Yes, Elmwood and Forest Lawn if needed for cemetery business.
No, A death certificate may be obtained through the Department of Vital Statistics or the funeral home. We do not install stones.
You may contact a local monument company for assistance. That is a temporary marker and are supplied by the funeral home.
We would prefer 48 hours prior to the service to better service you and the family. There are two options: (1) Each grave may hold one full casket burial plus 2 sets of cremations or (2) Each grave may hold six set of cremations with no full casket burial. Yes, all casket burials need them, however we do not sell them. Your funeral director will assist you. We will provide a tent on the day of the service. For a cremation, we provide 6 chairs, a small table that can fit the urn, flowers, pictures, etc.
Any non-breakable container will do including the temporary container. We do not require an urn vault however, we would like to know if the urn is larger than 12 x 12. Yes, Visa and Mastercard. BUT only in person AND the card holder must be present with a picture ID. Cell phones, cameras and any other electronic device is prohibited in all Norfolk courthouses - whether you are there for a trial or to obtain a record or license.
Staff will not hold prohibited equipment. Lockers are located in the General District Court building (adjacent to Jail) for your use for a nominal fee on a first-come, first-served basis. You may not carry a weapon of any kind (including small pocket knives) or food into any of the court buildings.
Parking is available at MacArthur South and 999 Main Avenue (across the street from the Civic Plaza). Overflow parking is available at the Harbor Park surface lot, 101 Park Avenue. There is a Tide light rail station (Civic Plaza) adjacent to the Circuit and General District Courts and one block from the Juvenile and Domestic Relations Court. HRT buses also serve the Civic Plaza.
You will be asked the address where you need an officer, fire or rescue to respond. You will also be asked who, what, when, where, why and weapons along with any description of the person or cars. You will also be asked for some pre-arrival medical information. We will dispatch medical response as soon as possible, but will stay on the phone so we can obtain further information.
Our Telecommunicators are trained to get as much information as possible regarding the situation to ensure the proper resources are sent and bring the proper equipment. It is also to protect the responding units and other citizens in the area.
Please try to be patient and answer the questions as quickly as possible. It is always best to be safe, if you are in doubt, call 911. If you are in immediate danger or have a health risk, smell or see smoke, dial 911. Look for landmarks, large buildings, street signs or paperwork nearby that may contain address information. Think back to the main street or highway you were near when your emergency occurred. If others are around, ask them where you are.
Do not depend on your cell phone to tell us where you are! Assume the call taker does not know your location. Even if your cell phone is able to provide location information, you may still need to provide the call taker with additional information to determine your exact location. Remember, the approximate location the communication center receives could be as large as 3 football fields or more. Be prepared to give specific directions to your location. Any time there is an immediate threat to life and/or property call 911.
For all other calls, please call the non-emergency number 757-441-5610. Please do not hang up the phone. When you hang up the phone, a Telecommunicator will have to call you back. Valuable time is lost in returning calls and entering 911 hang-up incidents.
That is dependent upon your cell phone and your wireless carrier (Sprint, Verizon, etc.). The safest way is to be prepared to provide them with that information.
In the event of a significant or overwhelming event there is a remote possibility of a call going into a queue. Do not hang up! The call will be answered in the order it is received. Calls for service are prioritized based on the urgency of the situation. The call will be dispatched as soon as an officer is available. Sometimes what may seem like a long time, is just a few minutes.
We may refer you to one of the patrol divisions or another part of the Police Department depending on the circumstances. Many times an officer would have to be called in off the street to take your report, especially if it is after 5pm. In 2006, the police department started closing the precincts a 5pm in order to provide more officers to respond to calls for service. Our officers still 'make house calls.' We will always ask your name, however, you are not required to give your name, address or phone number. Even though it appears on our 911 system, just let the call taker know you would prefer to be anonymous. Yes, as long as the car is legally parked and the car is up to date with registration, tags and inspection stickers.
You can go to the City of Norfolk's Cares Assistance Center page. Follow the links to the proper on-line complaint form. It may also be completed anonymously. You can file a Freedom of Information Act (FOIA) form through the City Attorney's office who will help you complete it. They can be reached at 664-4529. You will need to include the date, approximate time, location, and type of call.
Please indicate if you want a print out or audio tape. NO, please do not program 911 or use the auto 911 feature.
There are numerous accidental calls to 911 from cell phones due to this feature. Mishaps occur, use your key lock to avoid our Telecommunicators from calling you back. Just dial 911. You will always get the nearest 911 center regardless of your location, dependent on the cell tower. Even though you purchased your phone in KS, if you are in the City of Norfolk, you will reach Norfolk 911. Your call to 911 may need to be transferred to another agency because cell phone calls are sent to a 911 answering point based on cell tower coverage. Cell coverage areas do not always match political boundaries, so most calls are routed to a 911 answering point that serves the majority of the area.
Your call may need to be transferred to the appropriate agency for the area. Based on the nature of the call, the CAD system will assign a priority number to the call and the call in turn is dispatched accordingly. Typically, all calls that are medical or fire related have are dispatched immediately; calls that are an immediate threat to life or property will get an immediate dispatch for a police officer.
Calls that have to do with reports or traffic situations that do not block the flow of traffic may get a lower priority assigned to them. The priorities are set by the Police and Fire Departments, not Emergency Communications. The City of Norfolk's Division Emergency Communications works closely with the Norfolk Police and Fire Department; however we are not under them.
We are unique in that we are directly under the Department of Emergency Preparedness and Response which also oversees all natural and man-made disasters 22. The CAD or Computer Aided Dispatch system is a computer program utilized by the Telecommunicators for processing incoming and dispatching calls for service. It is used to assign the closest police, fire or medic to you based on their location.
Special events are outdoor events hosted on City owned public property throughout the City of Norfolk and can include, but are not limited to, festivals, block parties, marketing/promotional events, community/neighborhood events, runs, walks, parades and bike races. Special events typically involve activation of a public venue with event set ups, performances or live entertainment, displays, etc. City property is not available for set up of an individual band/DJ, vendor, informational or awareness booth or yard sale. These activities DO NOT qualify for a Special Event Permit. Private Events Private events or invitation only events that are intended for a select group of people and not the general public, such as family reunions, birthday parties, weddings, corporate functions or church functions may reserve picnic shelters or open space areas in a park through Recreation, Parks and Open Space. To reserve a picnic shelter or park space contact Lakewood Athletics at 757-441-5835. For weddings, contact the Aquatics Division at 757-441-2400 ext.
Open to the Public and Ticketed Events Events that are open to the public (free or for admission) and take place on City property, such as on a street, festival park, community park, or school ground should contact the Office of Special Events to coordinate event support services and obtain a permit for use of the property. Special event permits are based on attendance and are initiated by either a Small Event Permit Application or a Large Event Permit Application submittal to the Office of Special Events. A special event permit is required if ALL the following circumstances apply:. Event is open to the public. Event location requested is outdoor City owned public property A special event permit is also required for all events, both open to the public or private, in the Downtown Improvement District (DID), on a street, sidewalk or parking lot Citywide.
Special Events Office: Find more information at www.norfolk.gov/specialevents or call 757.664.6880. Expressive Activity Permit Application: For events protected by the first amendment, including but not limited to, protests, rallies, demonstrations and marches.
Department of Recreation, Parks and Open Space: Find more information at www.norfolk.gov/rpos or call 757.441.2400. Facility Use Application: Specific applications by facility/location requested vary.
For athletic events and field reservations. To reserve individual picnic shelters (maximum of 2). ALL private/invitation only events, including but not limited to, birthday parties, family reunions, receptions or weddings in a City owned park or open space with the exception of property in the DID. To reserve indoor space within a City owned and operated recreation, community center or aquatic facility. To use sand/beach property Department of Planning, Development Services Center: Find more information at www.norfolk.gov/planning or call 757.664.6565. Special Event – Private Property Permit: For businesses and organizations to conduct a special event at their facility or on private property.
Norfolk Public Schools: For more information contact the individual school you are requesting to use. Application for Lease of School Facility: Required as the first step in the application process to use NPS grounds. A Special Event Permit application may still be required depending on the date/time of the event. Individual picnic shelters can be rented through the Department of Recreation, Parks and Open Space. For availability, fees and policies contact Lakewood Athletics at 757-441-5835 or find more information 6. A Special Event - Private Property permit is issued by the Department of Planning for certain events taking place on private Property.
Find more information 7. An expressive activity is the right, guaranteed by the First Amendment of the U.S. Constitution, to express beliefs and ideas without unwarranted government restriction. It is the right of the City of Norfolk to ensure the free and safe passage of pedestrians and vehicles on the public rights-of-way, to ensure free and safe access to public areas, and otherwise regulate and control the time, place, and manner of activities that would otherwise threaten the public health, safety, and welfare, while also encouraging the exercise of rights under the First Amendment. Content of the expressive activity will never be regulated and all requests for expressive activities are treated equally, as long as the permit criteria and requirements are met.
No group assembling lawfully will be discriminated against or denied the right of assembly. For more information, visit 8. The Office of Special Events has a limited supply of event equipment (tents, tables, chairs, staging, etc.) available for rent. Please review the Special Event Rental Equipment Guidelines and Application.
An inventory of available equipment and costs associated can be found on the Application. City of Norfolk produced events have first priority. Availability of equipment to event/community organizers is on first come first serve basis of application submittal. Please note the City of Norfolk does not have portable restrooms, dumpsters, etc. Available for rent.
This equipment can be rented from private providers. For more information, visit 9. The City of Norfolk Police Department and/or Public Works have the authority to close streets and restrict traffic for events. The City can provide these services for certain events depending on the size and nature of the event and resources/staff available on the dates requested at a fee to the event organizer.
The event organizer may also choose to hire a third party vendor to close the streets as an alternative to Public Works. In the case of a third party vendor closing the street, it is required the event organizer obtains a Traffic Control Plan map from the vendor to be reviewed and approved by Public Works. The permit for an event in the street is $100 and use of just a lane or sidewalk is $50 plus the application fee. However, labor costs associated with closing the street and restricting traffic will vary. Public Works and the Norfolk Police Department will determine the costs associated after seeing an event map/route. A full cost estimate of City services will be provided by your event coordinator prior to the event.
Events taking place in a festival park (Town Point Park and Ocean View Beach Park) or on a street qualify to serve adult beverages at an event pending the event organizer meets all the requirements of the Virginia Department of Alcoholic Beverage Control (ABC) and obtains the appropriate ABC license. Please refer to the to contact a local ABC office to obtain a license. Events taking place on Norfolk Public School grounds, parks or open space are not permitted to have alcohol. The event insurance policy must also include liquor liability. It is at the discretion of the event organizer/promoter whether they want a particular vendor to participate in their event or not. In order to be approved to participate in an event, vendors should contact the event organizer/promoter directly for more information.